Returns & Shipping

Refund Policy

To protect you from odd dye lots, odors, or allergens, yarn may not be returned. Needles and items other than yarn may be exchanged within 2 weeks of purchase with shop receipt. 

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Thanks for your understanding.

Shipping Policy

We currently only ship within the United States. Please allow between 5-10 days for your order to arrive. If more than 10 days have passed please email us at heyfuzzy@fuzzygoatyarns.com to review the status of your order. 

If you have ordered one of our subscription boxes or a pre-order item, please take note of the later dates those are expected to ship.